Experts in helping define strategies

Mobile Communications Consultancy

Mobile connectivity is a key component of most corporate communications infrastructures. With the fast pace of technology, product development and a more mobile workforce, it is essential that organisations know what they have and where it is and that the strategy and solution in place offers the best connectivity, data security and importantly value for money.

Fleet Mobile’s consultants are experts in helping define strategies and running procurement projects, so that your organisation can reduce costs and implement new technology.

Whether your key drivers are cost savings or user flexibility, Fleet Mobile have the experience and industry knowledge to help you.

Mobile strategy

The correct mobile strategy provides flexibility for staff, reduces costs substantially and increases transparency for users and management.

Fleet Mobile’s approach is to look at the whole estate, what the business requirements are, the geographical spread of connections, business processes, and network coverage. Only then are you able to define a strategy.

In defining a strategy companies should be able to predict their expenditure and this should align with the overall business strategy, including expansion and role-based functionality.

Having defined the correct strategy, companies should look to partner with service providers that share their approach and are flexible to meet those needs.  This may include new business initiatives where new technology and functionality can facilitate increased efficiencies.

If you would like to learn more about how our strategy expertise can help you please do not hesitate to get in touch.

Mobile cost audit

Mobile telephony is often one of the most expensive items on a telecoms budget, especially if international travel is involved. The UK mobile market is highly competitive and with the right market information your total spend could reduce year on year.

Our full cost audit looks at all elements of the mobile billing, with the aim of highlighting unnecessary and non-cost-effective charges. The process will review the current contracts, tariffs and subscriptions, actual billed costs, voice call and text usage pence per minute and data usage per user and across your estate. We will analyse the contracted rates against actual invoiced costs and identify all chargeable elements on your invoices, making recommendations on whether a service or line is required and if cost saving can be realised.

Understanding your mobile account will enable critical decisions to be made from a point of knowledge.

If you would like to learn more about how our cost audit experience can help you please do not hesitate to get in touch.

Mobile device audit

Managing mobile estates is difficult and a pain point of many of our clients, unexpected costs, lost and stolen handsets, handsets not being used at all, and a lack of management information to name but a few.  Often the best way to regain control is an audit of the mobile estate.

An audit of the account would include cross referencing all existing mobile numbers to ascertain genuine use, this will highlight numbers that could be reallocated or cancelled. The audit will be tailored to fit with your requirements and can include all user information you may require. For instance, you can include asset management, as it captures any instances where departments or individuals have swapped devices or sim cards internally without any notification on a Starters, Movers and Leavers system or asset register. This could also help identify any users with broken or unsafe phones or accessories that may require renewal.

If you would like to learn more about how our device audit experience can help you please do not hesitate to get in touch.

The information collected during your audit can not only help to regain control of your account, but also ensure any account contract renewals only recommit to mobile numbers and equipment for which there is a genuine business need.

Mobile procurement

Fleet Mobile’s Consultants are experienced in running procurement  projects for mobile solutions. Fleet Mobile’s consultants can help with, solution design, implementation, support and commercial negotiation, we have the processes, documentation, experience and skills to ensure an efficient, auditable procurement process is achieved. This process allows us to create a fair impartial and independent review of the market responses when you are looking to procure or renew your mobile solution.

Procuring a new mobile contract can be the most effective way to reduce spend and improve service.  However, mobile comms is a complex area and unforeseen costs can be hidden in proposals unless you have a thorough procurement model.

At Fleet Mobile our specialist mobile consultants ensure that your procurement is compliant and in line with your mobile and wider business strategy so that there are no surprises and everything is taken into account.

We understand the challenges of Mobile procurement and through years of experience, market knowledge and by understanding the technology, we can help you obtain to the best value solution.

If you would like to learn more about how our procurement expertise can help you please do not hesitate to get in touch.

Mobile contract negotiation or renegotiation

Often organisations are satisfied with the service being provided by their supplier, but when the contract ends they also want to ensure they are getting the best possible value for money when resigning for a further term.

Fleet Mobile Consultancy provides contract negotiation/renegotiation on behalf of clients which ensure value for money and mutually beneficial terms.

We have the data to know where market rates are and know which areas the suppliers are able to negotiate on, this puts your organisation in a strong position, use our industry knowledge to your advantage.

Our Aim is to ensure that your organisation benefits from:

  • The best commercial terms
  • Service levels that are second to none
  • Efficient technical solutions
  • Excellent operational support
  • Better management visibility

For more information on contract negotiation/renegotiation and how we can assist you please do not hesitate to contact us.

Mobile benchmarking

A Benchmarking exercise allows our clients to understand if they are getting good value for money.  It provides accurate market rates for services which can be compared with current contracted rates.

A benchmarking project is usually initiated to either to create a business case for a further project or to renegotiate a contract with an existing supplier.

By completing a benchmarking exercise with Fleet Mobile, you will have independent information with which to make informed decisions relating to strategy or commercial negotiation.

A Benchmarking exercise is often completed alongside an Audit project to gain maximum cost savings when it’s time to re-negotiate with an incumbent supplier.  

If you would like to learn more about how a Benchmarking project can help you please do not hesitate to get in touch.

We are a customer service driven organisation.

Our people are our greatest asset, to truly understand and support our customers takes a high degree of industry knowledge with outstanding communicating skills and commitment.

Our team of technical and admin support staff help give you back time to focus on delivering your objectives.

We can handle all communication between the network, handset manufacturers and third party app or software providers.

To support our customers we have strategic technical partnerships in place with O2, Apple, Microsoft, Samsung and IBM.

Accredited to ISO 9001:2015 to ensure procedures and processes are documented, but it is people that care that make the difference.

Our customers talk to us,  we then action their requests or resolve their issues with the various call centres of the networks or suppliers and report back to them once concluded.